2023 Ram Recall Key Takeaways
- 2023 Ram trucks face a significant recall due to backup camera system issues.
- Affected models include the 2021-2023 Ram 1500 and 2023 Ram 2500 manufactured between June 3, 2020, and August 17, 2022.
- FCA addresses the problem by offering a software update for the affected modules.
- Owners facing unresolved issues post-recall may be protected under the Lemon Law.
2023 has seen significant recalls in the automobile industry, particularly with the Ram trucks.
Dodge has recognized that there’s a problem with their Ram trucks and has asked owners to return to the dealership and they will fix it for free. If your authorized dealership or retailer has not reached out, it’s time to call them and schedule a time for your truck to come in and get these issues fixed.
This article delves into the specifics of the Ram recall for 2023, the safety concerns surrounding it, and how the Lemon Law plays a role for affected owners. We will review which recalls are relevant and what issues are being addressed and if the Lemon Law can help you.
The 2023 Ram Backup Camera Issue
Fiat Chrysler (FCA) has issued a recall for approximately 77,000 Ram 1500 and Ram 2500 trucks in the U.S. and Canada.
The primary concern revolves around the backup camera system. Trucks equipped with trailer reverse steering control modules, specifically the 2021-2023 Ram 1500 and 2023 Ram 2500 models, may experience failures in displaying rearview images when shifted into reverse.
Affected Ram Models
The recall specifically targets the 2021-2023 Ram 1500 and Ram 2500 pickup trucks manufactured between June 3, 2020, and August 17, 2022. Earlier in February 2022, Ram had also recalled 38,157 units of 2021 Ram 1500 trucks manufactured between June 3, 2020, and September 12, 2021.
Official Response from Fiat Chrysler
Upon identifying the backup camera issue during an investigation in September 2022, FCA decided to address the problem by updating the software of the affected modules. Ram truck owners can inquire about the recall by contacting 800-853-1403 and referencing recall number 14A.
Steps for Affected Owners of Dodge Ram Vehicles
Owners of affected Ram trucks should follow these steps to address the recall:
1. Verify if your vehicle is part of the recall by entering your vehicle identification number (VIN) on the National Highway Traffic Safety Administration (NHTSA) website.
2. Contact your dealer to schedule a free repair once you confirm your vehicle’s inclusion in the recall. The dealer will perform the necessary repairs at no cost.
3. Retain the repair receipt as proof of service, which can be helpful for future reference.
For those dealing with delays or complications during the repair process:
– Be patient as it may take some time for dealers to obtain the required parts.
– Be persistent, and if difficulties arise, consider contacting the manufacturer or the NHTSA for assistance.
The Lemon Law and The Dodge Ram Recall
Lemon law exhibits variations from one state to another, extending protective measures to consumers who unwittingly acquire defective vehicles.
Generally, if your vehicle has undergone multiple repairs for the same defect and the issue persists, you may qualify for a refund or a replacement vehicle under the lemon law.
Key considerations include the frequency of repairs, the gravity of the defect, the duration of the vehicle’s unavailability during repairs, and the impact of the defect on its functionality and safety.
Given the Ram truck recall, if you suspect your vehicle aligns with the lemon law criteria, it is prudent to engage the services of a lemon lawyer who specializes in lemon law cases. These professionals can adeptly navigate you through the process, facilitate a comprehensive understanding of your rights, and represent your interests effectively when engaging with the manufacturer.
Dodge Recalls 2023 FAQs
The 2021-2023 Ram 1500 and 2023 Ram 2500 models manufactured between June 3, 2020, and August 17, 2022, are affected.
The main issue is with the backup camera system, especially in trucks equipped with trailer reverse steering control modules.
FCA is offering a software update for the affected trailer reverse steering control modules to resolve the problem.
Check your recall eligibility using tools provided by the NHTSA, contact FCA’s customer service, schedule a service appointment for the software update, and stay updated on further developments.
Call the RAM Lemon Law Experts Today!
If you believe your Ram truck falls under this recall and you’re facing unresolved issues, contact our team for a free consultation on your rights under the Lemon Law. As one of the leading lemon law advocacy groups in the state, we take pride in our extensive experience and track record of successfully assisting thousands of Californians in recovering millions in compensation for their lemon vehicles.