Consumer Lemon Law

2023 Dodge Ram Backup Camera Recall

Recalls about Ram

Table of Contents

2023 Ram Backup Camera Recall Key Takeaways

  1. 2023 Ram trucks face a significant recall due to backup camera system issues.
  2. Affected models include the 2021-2023 Ram 1500 and 2023 Ram 2500 manufactured between June 3, 2020, and August 17, 2022.
  3. FCA addresses the problem by offering a software update for the affected modules.
  4. Owners facing unresolved issues post-recall may be protected under the Lemon Law.

The 2023 Ram backup camera recall is one of many significant recalls from Stellantis, the parent company of Ram Trucks that has been issued recently.

This recall, enveloping an estimated 272,911 units across various models, highlights a crucial software glitch that could potentially affect the rearview camera functionality.

Here, we delve into the details of the recall, offering a thorough analysis and advice to Ram truck owners on navigating this situation.

We will review the recall mentioned, what issues are being addressed, and if the Lemon Law can help you. 

The Dodge Ram Backup Camera Recall: The Issue at Hand

The  approximately 272,911 Ram 1500 and Ram 2500 trucks in the U.S. and Canada.

The primary concern revolves around the backup camera system. The crux of the recall revolves around a glitch in the radio software, which may prevent the rearview image from displaying on the screen. 

Trucks equipped with trailer reverse steering control modules, specifically the 2021-2023 Ram 1500 and 2023 Ram 2500 models, may experience failures in displaying rearview images when shifted into reverse.

Affected Ram Models

The recall specifically targets the 2021-2023 Ram 1500 and Ram 2500 pickup trucks manufactured between June 3, 2020, and August 17, 2022. Earlier in February 2022, Ram had also recalled 38,157 units of 2021 Ram 1500 trucks manufactured between June 3, 2020, and September 12, 2021.

Official Response from Stellantis

Upon identifying the backup camera issue during an investigation in September 2022, Stellantis decided to address the problem by updating the software of the affected modules. Ram truck owners can inquire about the recall by contacting 800-853-1403 and referencing recall number 14A.

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Steps for Affected Owners of Dodge Ram Backup Camera Defect

Owners of affected Ram trucks should follow these steps to address the recall:

1. Verify if your vehicle is part of the recall by entering your vehicle identification number (VIN) on the National Highway Traffic Safety Administration (NHTSA) website.

2. Contact your dealer to schedule a free repair once you confirm your vehicle’s inclusion in the recall. The dealer will perform the necessary repairs at no cost.

3. Retain the repair receipt as proof of service, which can be helpful for future reference.

For those dealing with delays or complications during the repair process:

– Be patient as it may take some time for dealers to obtain the required parts.

– Be persistent, and if difficulties arise, consider contacting the manufacturer or the NHTSA for assistance.

The Lemon Law and The Ram Backup Camera Recall

This backup camera recall seems to have a simple fix through a software update. If the fix does not alleviate the problem, and Stellantis tries multiple times to fix the issue without success, then the Lemon Law can help. 

Lemon laws differ from one state to another, extending protective measures to consumers who unwittingly acquire defective vehicles. 

Generally, if your vehicle has undergone multiple repairs for the same defect and the issue persists, you may qualify for a refund or a replacement vehicle under the lemon law. 

Key considerations include the frequency of repairs, the gravity of the defect, the duration of the vehicle’s unavailability during repairs, and the impact of the defect on its functionality and safety.

Given the Ram truck recall, if you suspect your vehicle aligns with the Lemon Law criteria, reach out to us and we will connect you with a Lemon Law attorney near you. These professionals can adeptly navigate you through the process, facilitate a comprehensive understanding of your rights, and represent your interests effectively when engaging with the manufacturer.

Call the Dodge RAM Lemon Law Experts Today!

If you believe your Ram truck falls under this recall and you’re facing unresolved issues, contact our team for a free consultation on your rights under the Lemon Law. As one of the leading lemon law advocacy groups in the state, we take pride in our extensive experience and track record of successfully assisting thousands of Californians in recovering millions in compensation for their lemon vehicles.

Dodge Ram Backup Camera Recall FAQs

The 2021-2023 Ram 1500 and 2023 Ram 2500 models manufactured between June 3, 2020, and August 17, 2022, are affected.

The main issue is with the backup camera system, especially in trucks equipped with trailer reverse steering control modules.

FCA is offering a software update for the affected trailer reverse steering control modules to resolve the problem.

Check your recall eligibility using tools provided by the NHTSA, contact FCA’s customer service, schedule a service appointment for the software update, and stay updated on further developments.

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